Daizee App Privacy Notice
Your wellbeing. Your information. Your privacy.
Version: Draft 1.0 | Last updated: 18 October 2026
1. About Daizee and this privacy notice
Welcome to Daizee!
Daizee is a wellbeing app designed to support young people as they grow, develop
and learn more about their bodies.
Our app helps users track their moods, menstrual cycles and symptoms, understand
changes in their bodies, and access information to support them through their
pre/teenage years.
We know that growing up can bring lots of questions and new experiences. We also
know that information about your health, body and experiences is personal.
That's why protecting your privacy is important to us.
This notice explains:
● What information we collect about you.
● Why we collect it and how we use it.
● Who we might share it with.
● How long we keep it.
● Your rights and choices.
● How to contact us if you have questions.
We've written this notice to be understandable to teenagers and their parents or
carers.
2. Children, young people and parental consent
Daizee is designed with young people in mind.
We understand that children and teenagers deserve extra protection when using
apps, especially when sharing information about their health and wellbeing.
Under UK data protection law, children aged 13 and over may be able to provide
their own consent for certain online services. Where a user is under 13 and we rely
on consent for an online service, appropriate parental or guardian consent is
required.
18 October 2026 2
Because Daizee processes sensitive health information, we must also make sure
that any consent we rely on is valid and that users understand what they are
agreeing to.
Where parental involvement is required, we will explain what information is collected
and why it is needed.
We aim to follow the ICO Children's
Code and put children & their best interests at the heart of how Daizee is designed.
3. What personal information do we collect?
To provide Daizee';s features and services, we collect or use different types of
personal information.
Your account and contact information
This may include:
● Your name.
● Your email address and contact details.
● Your date of birth.
● Information used to keep your account secure.
● Parent or carer contact details, where relevant.
We use this information to help manage accounts, provide our services and
communicate with users.
Your health and wellbeing information
Daizee may collect information about:
● Your menstrual cycle and period dates.
● Symptoms and changes you experience.
● Your moods and emotional wellbeing.
● Health conditions or other health information you choose to provide.
● Patterns in your wellbeing over time.
This helps Daizee provide tracking features, improve period predictions and help
users understand their individual experiences.
Why is this information different?
Information about your health is considered special category data under UK GDPR.
This means it is particularly sensitive and requires additional legal protection.
We recognise that information about periods, symptoms and emotions can be very
private.
Payment and subscription information18 October 2026 3
Where payments are required, we may collect or use payment information, including
card or bank details.
This may include information from a parent or carer who pays for the service.
App activity and preferences
We may collect or use information about account activity, purchase or viewing
history, and how people use Daizee.
This can help us understand which features are useful and identify areas for
improvement.
Communication and consent information
We may keep records of:
● Your contact with us.
● Your communication preferences.
● Permissions or consent you have provided.
● Requests or questions you send us.
We aim to collect only the information needed for the purposes explained in this
notice.
4. Why do we use your information?
We use personal information to provide Daizee';s services, maintain accounts,
improve the app and meet our responsibilities.
Helping you understand your wellbeing
Your health and wellbeing information helps us provide tracking tools that allow you
to follow your menstrual cycle, record symptoms and notice changes over time.
It may also help us improve period predictions and provide relevant wellbeing
support.
Running your account
We use account and contact information to provide access to Daizee, manage
account-related services, support payments where applicable and help keep
accounts secure.
Making Daizee better
We want Daizee to be a reliable and useful app.
We may use information to identify technical problems, understand how features are
being used and improve the experience.18 October 2026 4
This includes helping us fix issues such as app crashes, freezing screens and other
software problems.
Understanding wider wellbeing trends
Daizee may use information for research, statistical analysis and understanding
trends in teenage health and development.
For example, information about symptoms and menstrual cycles may help us identify
patterns and understand the experiences of young people as they grow.
Our original approach is to use anonymous statistics for this work, rather than focus
on individual users.
We do not intend to use these anonymous statistics for marketing.
Where information can still identify someone, we will treat it as personal information
and apply the relevant legal protections.
Service updates and marketing
We may use contact details and records of consent to send service information or
marketing communications where permitted.
We will respect applicable consent requirements and communication preferences.
Meeting legal and safeguarding responsibilities sometimes we may need to use information to comply with the law or respond to
safeguarding concerns.
This may include relevant personal information, health information and safeguarding records.
Any sharing for these purposes must be necessary, lawful and appropriate.
5. Our legal reasons for using your information
UK data protection law requires us to have a valid legal reason, known as a lawful
basis, for using personal information.
Depending on the activity, the original Daizee privacy notice identifies the following
potential bases.
Consent
We may ask for permission to use certain information, particularly sensitive health
information and optional communications.
Where we rely on consent, you can withdraw it.18 October 2026 5
Contract
We may need certain information to provide the services someone has signed up for,
manage accounts and process relevant payments.
Legal obligation
We may need to use information to comply with legal requirements, including
applicable data protection and safeguarding obligations.
Legitimate interests
We may use certain information where necessary to operate, maintain, protect and
improve Daizee, provided our interests do not override users' rights and freedoms.
Public task
Our original notice also refers to public task in connection with research and
statistics. This basis only applies where a qualifying task is established in law and is
appropriate to our organisation.
Extra protection for health information
Because Daizee processes health information, we must identify an additional
condition under Article 9 of UK GDPR.
Explicit consent may be one appropriate condition, depending on the circumstances.
The final lawful bases and special category conditions must be confirmed for each
processing purpose.
6. Where do we get your information?
Most personal information comes directly from you when you choose to use Daizee.
For example, when you:
● Register or access the app.
● Provide your contact details.
● Track your period or symptoms.
● Record information about your health and wellbeing.
● Contact us.
We may also receive relevant information from parents or carers where they are
involved in account access or payments.
We want you to understand what information you are providing and why it is needed.
7. How long do we keep your information?
We only want to keep personal information for as long as it is needed.18 October 2026 6
Different types of information may need to be kept for different lengths of time,
depending on why they were collected and whether we have legal responsibilities.
When information is no longer required, it should be securely deleted or anonymised.
Our retention schedule is still being finalised. Once confirmed, we will explain
how long each category of information is kept, or how we decide the relevant period.
You can contact us if you have questions about how long your information is stored.
8. Who do we share information with?
We understand that your health and wellbeing information is personal.
We only want to share information where there is a legitimate, lawful reason to do
so.
Technology and app service providers
We may work with third-party developers and service providers who help build,
manage, maintain and operate Daizee.
These organisations may need access to certain information to provide their
services.
Where they process personal information on our behalf, appropriate data protection
agreements will be in place.
Our app development and management provider has not yet been confirmed in the
original privacy notice.
Other organisations
Where necessary and lawful, we may share information with:
● Organisations involved in safeguarding.
● Professional or legal advisers.
● Relevant regulatory authorities.
● Professional consultants.
● Organisations we are legally required to share information with.
We will not use anonymous health trend statistics for marketing purposes.
Information shared outside the UK
If personal information is transferred outside the UK, we must ensure that any
required data protection safeguards are in place.
The countries involved and relevant transfer arrangements will need to be confirmed
once our service providers are finalised.18 October 2026 7
9. How do we keep your information safe?
We recognise that information about periods, health and emotional wellbeing
deserves careful protection.
Daizee aims to use appropriate technical and organisational security measures to
protect personal information from unauthorised access, loss, misuse or disclosure.
These measures may include secure account systems, access controls, encryption
and technical monitoring.
The specific measures in place will be confirmed as part of Daizee's technical and
security arrangements.
We also aim to provide privacy-protective default settings in line with the ICO
Children's Code.
10. Your information, your rights
You have rights over your personal information.
These rights help you understand what happens to your data and give you ways to
raise concerns or request changes.
Depending on the circumstances, you can:
Ask to see your information
You can ask us for a copy of the personal information we hold about you.
Ask us to correct something
If information is wrong or incomplete, you can ask us to correct it.
Ask us to delete information
You can request that we delete personal information in circumstances where the
right to erasure applies.
Ask us to limit how information is used
You may be able to ask us to restrict certain processing activities.
Object to certain uses
You can object to some types of processing, depending on the lawful basis and
circumstances.
Ask for your information to be transferred
In certain situations, you can request a copy of information in a portable format or
ask for it to be transferred.18 October 2026 8
Withdraw consent
Where we rely on consent, you can withdraw it at any time.
Some rights are subject to legal exceptions.
If you contact us about your rights, we will respond without undue delay and normally
within one month, subject to the applicable legal rules.
11. Questions, concerns and complaints
If you have questions about your information or how Daizee uses it, you can contact
us.
Email: charlotte@daizeeapp.com
Telephone: 07766 603323
Postal address:
3 Beechwood Gardens
Caterham
Surrey
CR3 6NH
United Kingdom
We want users and parents or carers to feel comfortable asking questions about
privacy.
If you are concerned about how your information has been handled, you can also
contact the Information Commissioner' Office (ICO), the UK's independent data
protection regulator.
Website: https://ico.org.uk
12. Changes to this privacy notice
We may update this notice as Daizee develops, new features are introduced or our
legal responsibilities change.
We will aim to keep the information accurate and easy to understand.
We recommend reviewing the notice regularly and whenever important changes are
made.
Compliant with UK laws and guidance.Daizee — Supporting you as you grow.18 October 2026 9
We know that your body, feelings and experiences are personal. Our aim is to help
you understand your wellbeing while treating your information with care and respect.How to complain
If you have any concerns about our use of your personal information, you can make
a data protection complaint to us:
Email: charlotte@daizeeapp.com
If you remain unhappy with how we’ve used your data after raising a complaint with
us, you can also complain to the ICO.
The ICO’s address:
ICO Head Office
4th Floor, No.3 Circle Square
5 Hawkshaw Street
Manchester
M1 7BL
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint